Terms and Conditions

Last Updated: August 16, 2026

Welcome to our website. By accessing or using this website and placing an order, you agree to the following Terms and Conditions. Please read them carefully before making a purchase.

1. Orders

All orders are subject to product availability and confirmation. We reserve the right to accept, reject, or cancel an order when necessary.

Once an order has been placed, you will receive an order confirmation. Please review your order details carefully and contact us as soon as possible if you notice an error.

2. Pricing

All prices displayed on our website are in Canadian dollars (CAD) unless otherwise stated.

Prices may change without notice. We reserve the right to correct pricing, product descriptions, or other website errors.

Applicable taxes and delivery charges may be added to your order at checkout.

3. Payment

Payment must be completed using the payment methods available on our website at checkout.

An order will generally be processed after payment has been successfully received.

4. Delivery – Whistler

We offer delivery in Whistler, British Columbia.

• Free delivery every Thursday for orders over $200.

• Orders under $200 are subject to a flat $20 delivery fee.

• Delivery days and times may vary due to weather, road conditions, holidays, or other circumstances outside our control.

• Customers are responsible for providing an accurate delivery address and contact information.

• If no one is available to receive an order, additional delivery arrangements or charges may apply.

5. Delivery Outside Whistler

Delivery outside our regular Whistler delivery area may be subject to additional fees and availability. Please contact us before placing an order if you require delivery outside our standard service area.

6. Product Availability

We make every effort to keep product information, descriptions, images, and availability accurate. However, products may occasionally become unavailable or differ slightly from images shown on the website.

If an ordered product is unavailable, we may contact you to discuss a replacement, adjustment, or refund.

7. Returns and Exchanges

Returns or exchanges are subject to our return policy and the condition of the product.

Products must generally be unused and in their original condition and packaging unless otherwise agreed.

Certain products may not be eligible for return or exchange due to their nature. Please contact us before returning an item.

8. Damaged or Incorrect Orders

Please inspect your order when it is delivered.

If you receive a damaged, defective, or incorrect item, contact us as soon as possible with your order number and photographs of the issue. We will review the situation and, where appropriate, arrange a replacement, credit, or refund.

9. Website Use

You agree to use this website only for lawful purposes.

You must not:

• Attempt to gain unauthorized access to the website or its systems.

• Interfere with the operation or security of the website.

• Copy or misuse website content without permission.

• Use the website for fraudulent or unlawful activities.

10. Intellectual Property

All website content, including text, photographs, graphics, logos, product descriptions, designs, and other materials, is owned by or licensed to us unless otherwise stated.

You may not reproduce, distribute, modify, or use our content commercially without prior written permission.

11. Third-Party Services

Our website may use third-party services for payment processing, delivery, analytics, hosting, or other functions. These services may have their own terms and privacy policies.

12. Privacy

We collect and use customer information as necessary to process orders, provide delivery services, communicate with customers, and operate our website.

Please review our Privacy Policy for additional information about how personal information is collected, used, and protected.

13. Limitation of Liability

To the extent permitted by applicable law, we are not responsible for losses or delays caused by circumstances beyond our reasonable control, including severe weather, road closures, transportation disruptions, technical failures, or other unforeseen events.

Nothing in these Terms and Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.

14. Changes to These Terms

We may update these Terms and Conditions from time to time. Changes will become effective when posted on this website.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms and Conditions.

15. Governing Law

These Terms and Conditions are governed by the applicable laws of British Columbia, Canada, and the applicable laws of Canada.

16. Contact Us

If you have questions about these Terms and Conditions, orders, delivery, returns, or other website matters, please contact us through the contact information provided on our website.

Thank you for shopping with us.